Privacy policy

Last updated: March 21, 2025

This Privacy Policy describes how Swipyle™ (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from swipyle.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

  • Contact details including your name, address, phone number, and email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions and other information used for account security purposes.
  • Shopping information including the items you view, put in your cart, saved into your account like loyalty points, reviews, referrals or gift cards, or purchases.
  • Loyalty points/product reviews/referrals/gift cards saved
  • Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies. This may include device information, browser information, IP address, and interaction data.

Information We Obtain from Third Parties

We may obtain information from third parties such as:

  • Companies who support our Site and Services, such as Shopify
  • Payment processors for payment handling
  • Marketing and analytics partners

All such data is treated according to this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services:
To process payments, fulfill orders, manage accounts, arrange shipping, and handle returns/exchanges.

Marketing and Advertising:
To send promotional communications and personalize advertising (based on legitimate interest under GDPR Art. 6(1)(f) for EEA users).

Security and Fraud Prevention:
To detect and prevent fraud and maintain platform security.

Customer Support and Improvement:
To respond to inquiries and improve services.

Cookies

We use cookies to operate and improve our Site. You can manage cookie preferences via your browser. Blocking cookies may affect functionality.

We also support Global Privacy Control (GPC) signals to opt out of certain data uses.

How We Disclose Personal Information

We may share your personal information with:

  • Service providers (IT, payments, shipping, analytics)
  • Marketing and business partners
  • Affiliates
  • Authorities when legally required

We do not use sensitive personal data without consent.

We may also “sell” or “share” (as defined by law) certain data for marketing purposes, such as identifiers, purchase history, and usage data.

Third Party Websites and Links

We are not responsible for third-party websites linked on our Site. Please review their policies separately.

Children's Data

Our Services are not intended for children. We do not knowingly collect data from individuals under 16.

Security and Retention

We implement security measures but cannot guarantee absolute protection. Data retention depends on legal and operational needs.

Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Request deletion
  • Correct inaccuracies
  • Data portability
  • Opt-out of sale/sharing
  • Restrict processing
  • Withdraw consent
  • Appeal decisions

You can exercise these rights by contacting us.

Complaints

If you have concerns, contact us first. You may also lodge complaints with your local data protection authority (EEA users included).

International Users

Your data may be processed outside your country. We use safeguards like Standard Contractual Clauses for EU data transfers.

Contact

For questions or requests, contact us at:
Email: info@swipyle.com

For data protection purposes, Swipyle™ is the data controller unless otherwise stated.